The service enables the citizens to renew their national ID online, without a need to visit the sector; using the latest facial recognition technology.
Service Beneficiaries
Citizens
Service Terms
• To be alive.
• His / her security status should not be "Wanted".
• The beneficiary must pay the new national ID delivery fees.
• The beneficiary cannot apply for a new request in the presence of an existing request.
• This service is available only when 180 days or less remain for the expiry of the national ID card.
• Provide a photo that conforms to the requirements to avoid canceling the request. (Photo requirements in the platform).
• Payment of fines registered by the Civil Affairs.
• The existence of a national address within the scope of delivery of Saudi Post.
• The system verifies that the image conforms to the following initial conditions:
Photo format: 2000 JPEG
Photo size should not exceed 1 MB
Photo dimensions: 4 * 6.
How to Access the Service
• Log in to the Absher platform.
• Select "My Services" from the "My Services" tab.
• Choose "Civil Affairs."
• Select "National ID Services."
• Choose "Renewal of National ID."
This service enables citizens to activate his/her national ID online through Absher platform.
Service Beneficiaries
Citizens
Service Terms
• To be alive.
• His / her security status should not be "Wanted".
• The request status must be "Delivered".
• Payment of fines registered by the Civil Affairs.
• The beneficiary must review and acknowledge of receiving the national ID and the validity of its information.
How to Access the Service
• Log in to the Absher platform.
• Select "My Services" from the "My Services" tab.
• Choose "Civil Affairs."
• Select "National ID Services."
• Choose "Activate National ID."
National ID delivery service for the first edition
Service Description
This Service enables the beneficiary to request the delivery for the documents issued through Civil Affairs offices without revisiting them again.
Service Beneficiaries
Citizens
Service Terms
• Provide a photo that conforms to the requirements to avoid canceling the request. (Photo requirements on the following page).
• Payment of fines registered by the Civil Affairs.
• The existence of a national address within the scope of delivery of Saudi Post.
• The renewed national identity card must be activated after receiving it.
Note: For ID issuance, an appointment is required to register biometric features.
How to Access the Service
My Service > Services > Civil Affairs > National ID delivery service for the first edition
This service enables a user to report missing documents and book an appointment for reissuance.
Service Beneficiaries
Citizens
Service Terms
• The beneficiary must enter the date, place and time of the missed document.
• His / her security status should not be "Wanted".
• The document must not be expired at the time of reporting.
• The user must acknowledge the correctness of the data entered.
How to Access the Service
My Service > Services > Civil Affairs > Report Missing Documents
This service enables Saudi citizens, to issue a national identity card for family member , considering the following procedures and pre-conditions.
Service Beneficiaries
Citizens
Service Terms
• The family member to be introduced must not have: a national identity card, or a previous application.
• There should be no unpaid fines on the beneficiary.
• The age of the beneficiary must be between 10 and 19 years.
• The user must pay the fee for delivery of the new national ID.
How to Access the Service
• Log on to the Absher platform.
• Select “my services
• Select “Civil Affairs”
• After submission, you will be notified of the status of your request. After the card is issued, it will be sent to your National address
This service allows citizens to request a replacement of a lost ID electronically, with a new document delivered to the beneficiary registered address without the need to visit the civil affairs offices.
Service Beneficiaries
Citizens
Service Terms
• The beneficiary cannot create a new request if there is an existing request. • The presence of a registered address for the beneficiary • Paying the fees for delivering the new national ID. • Providing a valid photo that conforms to the requirements to avoid canceling the request. • The national ID card must not be expired. • There should be no unpaid fines on the beneficiary. • Acknowledge that the national ID is damaged, and that the data is correct.
How to Access the Service
• Login to Absher platform and choose Civil Affairs Services
• National Identity Services
• Select “Request Replacement for lost Id
• The system displays the user's national ID data.
• Select Nation ID Services.
This service allows citizens to request a replacement of a damaged ID electronically, with a new document delivered to the beneficiary registered address without the need to visit the civil affairs offices.
Service Beneficiaries
Citizens
Service Terms
• The beneficiary cannot create a new request if there is an existing request. • The presence of a registered address for the beneficiary • Paying the fees for delivering the new national ID. • Providing a valid photo that conforms to the requirements to avoid canceling the request. • The national ID card must not be expired. • There should be no unpaid fines on the beneficiary. • Acknowledge that the national ID is damaged, and that the data is correct.
How to Access the Service
• Login to Absher platform and choose Civil Affairs Services
• National Identity Services
• Select “Request Replacement for lost Id
• The system displays the user's national ID data.
• Select Nation ID Services.
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