The Ministry of Interior’s digital platform, "Absher," has achieved fourth place in the Digital Experience Maturity Index 2024, according to a survey conducted by the Digital Government Authority (DGA) assessing the maturity of digital experiences across government platforms.
Absher scored 90.39% on the overall index, based on four dimensions: beneficiary satisfaction, user experience, complaint-handling, and the application of technologies & tools.
The Digital Experience Maturity Index serves as a vital tool for evaluating the development and maturity of user experiences on digital government platforms. It is conducted annually, aiming to enhance the quality of e-services and improve digital performance.
This achievement reflects Absher’s ongoing commitment to enhancing the user experience and improving service quality. By integrating cutting-edge technologies, Absher continues to elevate the services provided by the Ministry of Interior and its affiliated sectors.
