The platform provides tailored facilities for groups that require special care, including:
We Care About You
The platform provides tailored facilities for groups that require special care, including:
The Elderly
The support and facilities provided by the Absher platform for the elderly
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The Elderly
We Care About You
Believing in the right of the elderly to access all services, we have provided every possible facilitation.
In line with our commitment to ensuring that elderly individuals have full access to all information, e-services, and applications, we have harnessed all technologies and resources on Absher platform to ensure a smooth and seamless experience for them—guided by the principles of comprehensive justice and complete transparency.
Key Efforts and Facilitations Provided:
1. “Taqdeer” Initiative
One of the platform’s most prominent initiatives, designed to offer exceptional services to elderly individuals. It enables the dispatch of trained staff to their locations to provide the necessary support with utmost respect and privacy.
2. Multiple Service Channels
Absher services are available through Absher web portal, Absher app, and the Tawakkalna app, ensuring flexible and easy access for all users.
3. Visual Instructional Materials
The platform offers explanatory videos and simplified user guides on the e-service description pages within the Service Guide, making it easier for users to benefit from the services.
Your opinion matters to us, and you can share your feedback and suggestions through the available communication channels on this page.
People with Disabilities
The support and facilities provided by the Absher platform for people with disabilities.
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People with Disabilities
We Care About You
People With Disabilities
Believing in the right of persons with disabilities to benefit from all services, we have provided every possible facilitation.
Out of our commitment to ensuring that beneficiaries with disabilities have full access to all information, e-services, and applications, we have harnessed all technologies and resources on Absher platform to guarantee a smooth and accessible experience—guided by the principles of comprehensive justice and complete transparency.
Key Efforts and Facilitations Provided:
1. “Taqdeer” Initiative
One of the platform’s most notable initiatives, designed to provide exceptional services to persons with disabilities by dispatching trained staff to their locations to offer the needed support with respect and privacy.
2. Personal Assistant Service
This service offers intelligent tools tailored to users with disabilities, helping them complete their services through Absher platform with ease and efficiency. The tools are categorized based on the user’s needs as the follwing:
• Support for the Deaf and Mute
The platform provides a guide in sign language explaining the services offered and how to use them.
• Support for the Visually Impaired
The service allows visually impaired users to perform selected Absher services using NLP-based artificial intelligence through a voice-command interface or by selecting from a menu in Absher app.
3. Multiple Service Channels
Absher services are accessible through Absher web portal, Absher mobile app, and Tawakkalna app, ensuring convenient and flexible access for all user segments.
4. Screen Reader Compatibility
To support users with visual impairments, the platform has been optimized for screen reader compatibility without the need for additional software. It supports the latest versions of popular screen readers, including:
The platform provides a contrast adjustment feature at the bottom of each page to assist users with color blindness or visual differentiation challenges.
6. Font Size Adjustment
Users can customize the font size across the platform to suit their visual needs and enhance readability.
Your opinion matters to us, and you can share your feedback and suggestions through the available communication channels on this page.
Women and Mothers
The support and facilities provided by the Absher platform for women and mothers.
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Women and Mothers
We Care About You
Believing in the right of women and mothers to access all services, we have ensured the provision of every possible facilitation.
Out of our commitment to enabling women and mothers to access all information, e-services, and applications, we have harnessed all available technologies and resources on Absher platform to ensure a smooth and seamless experience—guided by the principles of comprehensive justice and complete transparency.
Key Efforts and Facilitations Provided:
1. “Taqdeer” Initiative
One of the platform’s key initiatives, aimed at offering exceptional services to women during the mourning period. It enables the dispatch of trained personnel to their locations to provide respectful and private support. 2. Issuance and Update of Family Register
The platform offers dedicated services for women to easily issue or update the family register through Absher portal or mobile app, with the option to have the documents delivered to their registered address. 3. Birth Registration and Certificate Issuance
Women can conveniently register newborns and issue birth certificates through the platform or mobile app, with the added benefit of document delivery to their registered Absher address. 4. Issuance and Review of Death Certificates
The platform provides women with easy access to issue and review death certificates through Absher portal or mobile app, with the option of home delivery of the documents. 5. Issuing Travel Permits for Family Members
Women can issue travel permits for their family members through the platform or the mobile app, with ease and flexibility, and have the documents delivered to their registered address in Absher.
Your opinion matters to us, and you can share your feedback and suggestions through the available communication channels on this page.
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