Statistics of Platform

Content statistics

Highest rated content

Content	Rating	Number of rating
How can I activate my account in Absher platform through Bank AlJazira?	89%	691
undefined	89%	3454
Digital Identity Management and Activation Channels	88%	34375
How can I activate my account in Absher platform through Al Rajhi Bank?	87%	37650
Request Replacement for damaged Id	87%	820

Lowest rated content

Content	Rating	Number of rating
FAQs	10%	2922
Contact Us	19%	284
FAQs	21%	9434
Contact Us	28%	3640
FAQs	28%	135

Visitor feedback statistics

Number of responses 1542936 Page that was rated

Responses to the question "Did you benefit from the information on this page"

Yes: 1125352

No: 417584

73%

Response details

Responses of visitor who answered "yes"

The page is useful and clear.	869625
I easily found the information I wanted.	418166
The page can easily be navigated.	347574
The content is well-written.	299838
Other reasons	49945

Responses of visitor who answered "no"

I could not find the information I wanted.	216727
The content is incomprehensible.	165525
I encountered technical problem.	73713
I had difficulty in reading the page.	35735
Other reasons	20966

Service statistics

Highest rated services

Service	Rating result	Number of rating
Driving license issuance	4 /5	153733
Public Query Resident ID Expiry	4 /5	74505
Exit/Re-Entry Visa Status	4 /5	72876
Update Mobile Number	4 /5	64694
Resident ID Renewal	4 /5	56064

Lowest rated services

Service	Rating result	Number of rating
Dispute Traffic Violations	3 /5	14973
	3 /5	2596
Canceling Hajj Permits by Pilgrims	3 /5	1411
Tawasul Service	3 /5	1072
Contact Us	3 /5	319

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