should not be empty • Log in to the Absher platform and select"My Services" → "Civil Affairs Services" → "National ID Services."
• The welcome page for the services and their terms will be displayed.
• Select "Request a Replacement for a Lost ID."
• Enter the following details: (place, date, and time of loss) and select "Continue."
• Agree to the declaration and select "Confirm Report & Continue."
• Review the correct C2 incorrect cases for the uploaded photo and select "Continue."
• Upload a new photo and select "Next."
• The system will automatically verify if the uploaded photo meets the requirements. If not, a message will appear specifying the unmet condition.
• Align the photo using the displayed template by zooming in or out, then verify and select "Save & Continue."
• Agree to the declaration and select "Continue."
• Choose the address.
• Review the service fee details, confirm the accuracy of the entered data, and select "Continue."
• Proceed to the payment page.
• After successful payment, a reference number is generated, and the request is saved.